Putri, Fiyanka Amelia, Erva Nur Aidah, Amaliyah Amaliyah, Erindah Dimisyqiyani, Gagas Gayuh Aji, and Rizky Amalia Sinulingga. 2026. “From Consumption Space to Productivity Space: The Effects of Service Quality and Facilities on Generation-Z Customer Loyalty at Kopi Kenangan Surabaya”. Novera: Journal of Economics and Business 1 (2): 220-42. https://doi.org/10.67964/ey36bm44.